Refund Policy

1. The 14-day refund window

Any payment you make for Vantrik can be refunded in full within 14 days of the date it was charged. That includes an automatic renewal: the 14 days run from each individual charge, not only from the first one.

You do not need to give a reason, and the amount is returned in full.

2. How to ask

Write to privacy@vantrik.net from the email address on your account and tell us which payment you want refunded. We confirm receipt and process the refund.

3. What happens then

The refund is returned by the same route the payment came in, and reaches you through the provider that processed it — the name shown against the charge on your statement. How long it takes to appear is set by your bank or card issuer.

Access to the paid features ends when the refund is issued.

4. Cancelling

You can cancel at any time from the subscription page. Cancelling stops future charges; it is separate from asking for a refund, and you can do both.

5. Your statutory rights

Nothing here reduces the rights your local consumer law gives you. Where that law grants you longer than 14 days or more than this policy offers, it applies in addition.

6. Contact

Questions about this policy, or about a charge: privacy@vantrik.net.